Refund and Return Policy
At CliknCarry, your satisfaction is important to us. We offer an easy and transparent return policy.
1. Return Window
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For customers in India and other countries, you can request a return within 7 days of delivery.
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For customers in the European Union, you can request a return within 14 days of delivery.
To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.
2. Non-Returnable Items
Certain items such as personal care products, perishable goods, or customized items are not eligible for return due to hygiene or safety reasons.
3. How to Request a Return
To start a return, please contact us at Contact@clikncarry.com with your order number and reason for return.
If your return is accepted, we’ll provide instructions and a return address.
4. Refund Process
Once we receive and inspect your return, we’ll notify you of the approval status.
If approved, your refund will be processed within 10 -15 business days to your original payment method.
5. Damaged or Wrong Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the issue. We’ll make it right as quickly as possible.